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What is Blockchain Technology? Market Size, Use Cases and Future Scope

The concept of blockchain has been going on in the field of technology for quite some time. Though blockchain technology appears to be complicated, the core concept behind it is pretty understandable. A blockchain is typically a type of database. Like every other...

Li-Fi (Light Fidelity) Technology – Internet Connectivity by Light

SummaryLiFi definition - Li-Fi (Light Fidelity) is one of the bidirectional wireless communication technologies like Wi-Fi (Wireless Fidelity). Li-Fi, the term coined by Harald Hass, a professor and director of the R&D center in the University of Edinburgh in...

Detailed Guide to Artificial Intelligence (AI) and its Use Cases

AI DefinitionArtificial intelligence (AI), is a branch of technology that deals with machines that possess the ability to think, make decisions and other intellectual characteristics like human beings. In today’s modern world, artificial intelligence takes the main...

How to select the right SaaS platform for your business?

The software as a service (SaaS) model is greatly being adopted by many companies across the globe. This service model reduces the burden for companies in setting up a local server, hosting an application, acquiring a software license and maintaining them, as all...

SaaS Customer Support Best Practices – Provide Superior Customer Service

Customer support can be broadly classified into two major categories, such as pre-sales customer support and post-sales customer support. Billion-dollar companies are expected to earn $700 million additionally on an average of 3 years of investing in customer support....

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