Best Customer Relationship Management (CRM ) SaaS tools for Startups

Best Saas CRM Tools

Software as a service, SaaS-based customer relationship management enhances the efficiency of the business especially the startups. It is the best solution that comes with an optimally low-cost installation and lower maintenance facility. Saas based CRM solutions are gaining more popularity in the software market that estimates at least 91% of companies with more than 11 employees are adopting CRM tools.

Six years back, only 12% of the organizations were using Saas-based CRM but now 87% of the businesses turn towards these lucrative solutions and the number keeps growing. Do you know that the revenue of these super effective CRM tools is expected to reach over $80billion by the year 2025?

Yes, companies that successfully implemented Saas based CRM solutions could improve sales by 29%, boost the productivity of sales by 34%, and curate the sales forecast accuracy by 42%.

Okay, let’s look into, What is a SaaS-based Customer Relationship Management (CRM ) Solution and how does it help startups?

These Saas based CRM tools are productive solutions that help businesses and startup companies in knowing about their customer demand to establish long term sustainable relationships.

It is also used to store, retrieve and process customer data in a cloud architecture that would ultimately result in enhancing the sales portfolios of the client companies.

Why are Customer Relationship Management (CRM ) SaaS tools considered the best for small businesses across the globe?

Whether your business is a startup or mighty player, with the power of the cloud-based Saas CRM tools you can create customized solutions to your customers with utmost professional customer services that would eventually help you in achieving more sales and business growth.

What are the unique features of Customer Relationship Management (CRM ) SaaS tools?

CRM Saas tools would facilitate 24/7 access across any device that is connected to the web. It does require no installation or maintenance costs. It can help you in integrating all your business systems for easy usage thereby increasing cross-functional team cooperation. It does enhance your sales team collaboration and productivity. You can avail of daily data backups and data security features in all your business process and systems.

These are the unique features of CRM Saas tools.

Now, let’s look into the Industry Benefits of SaaS-based Customer Relationship Management (CRM ) tools

  • It improves compatibility in the integration of every business systems
  • It provides enormous flexibility in accessing the potential functions of the software solution
  • It helps in supporting the most trusted and reliable operations across the various business verticals
  • It does provide enhanced data security and privacy features that comply with GDPR guidelines
  • Low cost and affordable pricing for businesses of all size
  • It is a very easy to use software solution that renders seamless access across the business systems with the hassle-free installation process

Should you consider a free SaaS-based CRM?

There are free CRM solutions out there in the market for businesses with strict budget constraints. But when you have powerful tools in the market that can fetch you tremendous business gain with minimal expenditures, then why not opt for that.

Yes, now you know CRM tools are the mighty solutions for accelerating the efficiency of your sales team. Then why not spend just $0.28 for every $1 gain in the overall business.

Are the SaaS-based CRM systems, Open Source?

Open-source CRM are software solutions that have their source code online available for the public to customize or modify the features to meet their business requirements. These are completely free of charge and so-referred to as “Open Source“.

Types of SaaS-based CRM solutions

There are three types of CRM solutions available in the market.

They are Operational, Analytical and Collaborative solutions.

Operational are ones responsible for sales, customer service and marketing automation systems. Analytical kind of solutions helps organizations in framing business and marketing strategies, gather information and improve the overall effectiveness of the CRM software solution. Collaborative or Strategic CRM helps in sharing data between the in-house teams of the businesses such as the sales team, technical team, marketing and support team.

Top 6 SaaS-based Customer Relationship Management (CRM ) tools in the Market


Salesforce CRM

Salesforce logo

It is an advanced solution with powerful social collaboration,  that contains a third-party application marketplace and facilitates seamless workflows with outstanding performance.


The Essentials plan goes by $25 per user per month billed annually for 10 users. The Lightning Professional plan comes with $75 per user per month with an annual subscription and has no user limits. The Lightning Enterprise plan is about $150 per user per month with an annual subscription and The Lightning Unlimited plan amounts to $300 per user per month with an annual subscription.


Apptivo CRM

Apptivo logo

It has got comprehensive and customizing features that have 24/7 technical support, enhanced security and integration options and extraordinary mobile compatibility that suits startups.


Free starter plan with a 30-day trial, Premium plan goes by $10 per user per month, billed monthly, $8 per month billed annually and Ultimate plan that comes with $25 per user per month, billed monthly, or $20 per user per month, billed annually

User-Rating: 4.5/5

freshsales CRM

freshsales logo

Simple to use with substantial customization features. It has got proactive AI support and allows integrations to extend the functionalities.


Blossom plan for small teams $12 user/month, billed annually $19 user billed monthly. Garden plan for growing teams  $25 user/month, billed annually $35 user billed monthly. Estate plan for large teams $49 user/month, billed annually $65 user billed monthly. Forest plan for enterprise team $79user/month, billed annually.


Hubspot CRM

hubspot logo

It is an innovative solution that has got a workable free option, an intuitive user interface with outstanding email marketing integrations.


It has the starter freemium plan and three paid plans such as Sales Hub plans with premium features include Sales Hub Starter goes by $50 per month and up, Professional amounts to $500 per month and up, and Enterprise costs to $1,200 per month and up.


Zoho CRM

zoho logo

Zoho extends integration and compatibility to all its software products with a stellar set of features and customisation options. It has got powerful email marketing tools and gamification modules.


Zoho One costs $30 per user per month billed annually. The entry-level Standard tier comes with $18 per user per month billed or $12 per user per month billed annually. The Professional tier goes by $30 per user per month or $20 per user per month billed annually. The Enterprise tier amounts to  $45 per user per month or $35 per user per month billed annually. The Enterprise edition goes by $40 per user per month or $35 per user per month for annual plans.


Keap CRM

Keap Logo

Formerly Infusionsoft and now Keap is a cloud-based CRM that supports eCommerce functionalities and marketing automation.


It has a free trial period in every paid plan. Keap grow plan comes up to $56/month for three months, keap pro $105 per month for three months and infusionsoft plan starts from $140 per month for three months.


Future Scope of SaaS-based Customer Relationship Management (CRM ) Solutions

According to GrandViewResearch, the global Saas based CRM market size is evaluated to be $40.2 billion by 2019 and is anticipated to grow by the rate of CAGR at 14.2% from 2020 to 2027. There is a growing demand for automated professional customer service, curating data-driven business strategy and guided sales and marketing operations. So the future for Saas CRM software solution is bright and promising.

Coder-Engineer in the works. Infinitely curious like a feline. Would like to know what’s beyond the singularity someday.
follow me
Coder-Engineer in the works. Infinitely curious like a feline. Would like to know what’s beyond the singularity someday.
follow me
Latest Posts
  • Apple Privacy Features WWDC 21
  • El Salvador becomes the first country to adopt Bitcoin as its legal tender. This law was accepted by 62 out of 84 possible votes within Central American country’s congress. El Salvador’s president Nayib Bukele confirms that a state-owned geothermal company has been instructed to use geothermal energy from the country’s volcanos to mine Bitcoin. Concerns about crypto mining  Many countries around the world are against Bitcoin mining because of the carbon emissions/footprint. Experts point out that the underlying technology used to mine cryptocurrency consumes electricity equivalent to what is being consumed by Argentina. Major cryptocurrencies like Bitcoin and Ethereum use Proof of Work (PoW) to verify transactions on the blockchain network. Mining these coins would require complex mathematical procedures to create new coins and will also consume massive amounts of computational power and electricity. China has already banned the process of Bitcoin mining. It has also been found that the bitcoin network consumes over 121 terawatt-hours annually. Elon Musk, the founder of SpaceX and Tesla strongly admits that he is very concerned about the fossil fuel used to mine Bitcoin, especially coal, because of its excessive carbon emissions. Musk also mentioned that this was the reason for Tesla to stop receiving Bitcoin as payment. Because of these two events, BTC has been experiencing a significant loss in terms of returns from the S&P 500 and gold. This digital value of BTC fell to 44% from its all-time high (ATH) value of $64, 804.72 in mid-April, 2021. Alternative approaches towards crypto mining El Salvador’s president confirms that the country’s engineers have dug a new well that is capable of producing around 95 MW of 100% clean, emission-free electricity from the geothermal energy of the volcano. This environmentally friendly way of mining cryptocurrency against various existing criticisms, concerns and environmental impact, took the market by surprise. Experts have found alternative ways to mine cryptocurrencies that are cheap and renewable. This will enable the miners to produce clean cryptocurrencies with considerably fewer emissions. Many countries like Iceland and Norway have now adopted hydro-electrical and thermal power to mine cryptocurrencies.
  • All Ios 15 features launched in WWDC
  • How will Blockchain Fight Fake News
Share This Post
Coder-Engineer in the works. Infinitely curious like a feline. Would like to know what's beyond the singularity someday.
Have your say!

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Thanks for submitting your comment!