Artificial Intelligence (AI) automation and augmentation features are significantly transforming industries, facilitating incredible productivity and economic growth. Reports over the last couple of years have been immensely gratifying as AI helped businesses enhance their operations and garner high ROI. Technology has outgrown every expectation, and the way AI impacts HR is no less than a revolution.
With the introduction of AI, the HR industry witnessed a massive cutback on conventional and mundane office chores like accounting, timesheets, paperwork, scheduling, and expenses. It reduced the effort spent on repetitive tasks and paved the way for industries to focus more on their core needs. Today AI also plays a major role in Human resource management by automating candidate assessments, improving employee relationships, and enhancing on-job learning.
AI – A vital part of Human Resource Management
Though apprehensions about losing out jobs to AI are still looming large, experts believe that more jobs are expected to boom with AI delivering great value to the organization. In fact, this realization has led many business leaders to invest in AI for every HR facet. As of now, AI is delivering exemplar services in recruiting and talent acquisition aspects. It plays a vital role in employee sourcing, onboarding, interviewing, and coaching.
Foray of cognitive technologies like intelligence augmentation has also been enabling workforces to do their jobs more efficiently. These systems are eliminating repetitive tasks and helping employees to do their jobs faster and efficiently. In this article, we explore five amazing AI implementations that are automating human resource management.
Five AI methods empowering the Human Resource Management (H2)
Data-driven, analytical and predictive AI applications assist HR managers in making better decisions and enhancing their overall business operations. An AI-driven workspace not only enables HR managers with effortless management techniques but also instills confidence amongst employees. According to a recent survey, about 64% of employees have expressed satisfaction with AI-driven HR processes and are also planning to opt for more AI implementations in the future.
Interestingly, with the pandemic enforcing a shift in remote working culture, AI became an inevitable part of HR processes. AI-based applications like employee tracking software and automated payroll system have been touted as 2 major tools that help HRM to carry forth their HR duties. AI features have also played a vital role in improving employee engagement and employee productivity. Want to know how? Read on below to know about the five fabulous AI and cognitive computing applications that have been making HR jobs easier.
AI to enhance recruitment processes
Employee engagement is a concept that has been piquing the immense interest of HR management in recent times. Companies connecting with employees on personal levels are found to have happier employees. Ultimately, happier employees mean more productive employees! A simple example is the AI-based recruitment process.
Previously, candidates had to fill in multiple forms during their hiring process. That itself was a tedious and time-consuming task. But, today, AI-based software applications have eliminated these repetitive tasks by introducing digital single entry forms that save candidates from filling in the same info multiple times. These have not only lessened the HR processes but also helped develop a positive impression about the company in the minds of the candidates.
AI also empowers managers and helps them analyze a candidate’s data to match them automatically with the right position that suits their skill set. AI chatbots are used to converse with candidates to find whether they are the right fit for the job or not.
Data-backed insights for a better employee experience.
Employees often expect their HR management to listen to their issues and lend an ear to their concerns. But, HR managers sometimes fail to do so, thereby causing a dent in the employee satisfaction levels. Thankfully, AI has now made this possible. AI enables HR professionals to take needful actions with data-driven analysis and insights. Automated applications ensure that employees’ needs are taken care of promptly, and they increasingly feel connected with the organization. Tracking features in an employee monitoring software is another feature that allows HR managers to keep a tab on employee’s productive time.
AI chatbots to facilitate communication
AI chatbots have been featured in many HR applications, and these are found to be the best conversation starters. While employee experience is all about gauging and analyzing the mental well-being of the employees, AI chatbots ensure that HR communicates with the employees daily. Chatbot conversations are subjected to analysis and used to address the needs and concerns of employees. These make sure that employees remain well-connected with their organizations and reduce the potential turnover rates.
AI-based learning to train employees
AI-based learning initiatives are forecasted to make remarkable changes in the coming years. On-job learning and training programs are vital factors that improve employee engagement. Major Corporates find AI learning crucial in imparting analytical, critical, strategical, emotional intelligence, and cultural awareness among employees. Here are a few ways in which AI enhances employee learning experiences:
Matches relevant content and recommends courses best suited for employees.
Personalizes learning experience based on the employee’s job role, skill sets, future goals and even offers recommendations to employees to fill their skill gaps.
Allot projects or assignments based on employee skills.
Offer real-time responses with a chatbot to make learning more accessible and engaging.
Empower HR with workforce analytics
AI and ML-driven workforce analytics are changing the way HR makes decisions. Workforce analytics can be carried out based on real-time data provided by AI applications. It empowers HR managers to make proactive decisions before an actual problem arises. These decisions are crucial for both organizational and employee success.
Real-time analytics help analyze the impacts of unplanned absences, schedule changes, and open shifts. It even helps to make more informed decisions. Managers can now easily work upon feasible solutions for multiple issues affecting employee productivity.
There is no doubt that AI and machine learning are changing the way HR functions. In fact, AI facilitates greater team involvement and allows HRM to devise a more personalized approach that motivates greater employee engagement. So start implementing AI if you have not yet done it and watch your organization grow and evolve!